A newlywed woman has slammed a travel company after they charged her £700 to update her surname on a holiday booking. Sharon Barrett, from Sunderland, was getting ready to fly out to New York with her new husband Paul when she was contacted by Hays Travel about the name change.
The incident came about less than two weeks before the couple were due to fly out to the states on December 9, the Mirror reports.
Sharon said she thought she was 'hearing things' when the company informed her she would need to pay £689.50 to change her surname or she could risk losing 99% of the £2,200 they paid if they cancelled the trip.The furious couple have been left 'skint' after the total fee was almost 50% of the £1,400 the couple had put aside for spending money.
Sharon, 58, told Chronicle Live: "They've charged us this absolutely ridiculous price without an explanation of what the fee was for."I thought I was hearing things when they told me the price on the phone.
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