An investigation is under way after a Manchester Airport flight to Sweden departed almost three hours late - without the luggage, according to passengers.
David Gummers, from Kendal, flew from Manchester to Stockholm on September 17 with Scandinavian Airlines. Paying nearly £700 for a business class ticket, the plane set off three hours late but landed two hours and 50 minutes after it's scheduled arrival.
The slight improvement in landing time meant he and his other passengers were unable to claim compensation on the flight, due to a three-hour minimum delay required for Scandinavian Airlines to consider returning any funds.
However, the problems didn't stop when the plane landed in Sweden, as passengers' luggage had been off-loaded in Manchester due to a problem with the smoke detector in the hold. READ MORE: Lawrence Jones GUILTY of drugging and raping two women READ MORE: Multi-millionaire businessman and rapist Lawrence Jones has already spent 10 months in jail after sex assault conviction "The fact this was business class or economy doesn't matter and the fact that things went wrong doesn't matter," David told LancsLive. "It's the fact that the plane left three hours late and arrived two hours and 50 minutes, which meant we couldn't complain any compensation because it had to be longer than three hours. "Then we got a message on our phones that the luggage hadn't been loaded." David admits these problems do occur when travelling, but it was the airline's response that caused his frustration.
Read more on manchestereveningnews.co.uk
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