Pontins' shameful blacklist exposed as guests with certain names are banned
manchestereveningnews.co.ukA damning report has found holiday park firm Pontins discriminated against Irish Travellers who tried to book stays at its resorts.
Pontins, owned by Britannia Jinky Jersey Limited, drew up a list of common Irish surnames and labelled them 'undesirable guests', the Liverpool Echo reports.
Staff were told to decline or cancel bookings made under those names, a report by the Equality and Human Rights Commission (EHRC) found.
The report also found Irish Travellers and people associated with them were listed as ‘undesirables’. Call centre staff were instructed to listen for Irish accents to identify Irish travellers and decline or cancel their bookings. Join our WhatsApp Top Stories and Breaking News group by clicking this link. Pontins also introduced a rule requiring guests to appear on the electoral register, a practice found to be discriminatory against Travellers, who are less likely to be on the register.
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