Housing association helps customers access £2.7m of benefit entitlements

dailyrecord.co.uk:

A Lanarkshire-based social landlord helped its customers to claim more than £2.7 million in benefits during the past year.Trust housing association’s three-person benefits team assisted with 359 cases during 2023-2024 and made referrals for residents to access housing benefit, council tax reductions, attendance and adult disability allowances plus pension credits.Officials say their tailored advice, both for existing customers and those who have been made offers to move into one of the association’s 4000 properties across Scotland, “offers clear support and guidance” and that “their dedicated work makes our customers’ lives easier”.The Lanarkshire Live app is available to download now.

Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android Around one-third of Trust’s properties are located in North Lanarkshire and the association has an office base in Wishaw, as well as Glasgow and Edinburgh.

The organisation said: “Helping customers secure their entitled benefits is a pleasure; they usually come to us when they are worried or in need of help, and we are able to step in and help their financial situations, taking those worries away.“Each case is completely different, and we are able to make sure that moving into their new home is as seamless as possible.”Grateful residents praised the benefits team for their “amazing support and knowledge in advising on finance [and] in