Scot slams Delta Airlines after 'passengers abandoned' in wake of terrifying 'fire' on plane

dailyrecord.co.uk:

A Scots man has slammed "shambolic" Delta Airlines and claims passengers were abandoned by staff after a terrifying 'plane fire' on Friday morning.The DAL209 flight from Edinburgh to New York was forced to make an emergency landing at Glasgow Prestwick Airport shortly after takeoff following a "mechanical issue" with the aircraft.Terrified passengers were in tears as 'flames' could be seen coming from the wing of the plane and they were quickly evacuated as fire crews surrounded the flight.But a passenger told the Record he felt abandoned by the airline after the incident as passengers waited three hours in the airport before being put on buses to the Courtyard by Marriott in Edinburgh.Matthew Sommerville, from Cumbernauld, was still waiting to be checked into a room with his wife ands kids on Friday evening.He claimed no official representative from Delta was at the hotel and said they had not received any communication on travel plans.

Delta insist local leadership were standing by in the Edinburgh area as passengers were moved to hotels.The 54-year-old told the Record: "It is an absolute shambles and is outrageous the way we have been treated after that terrifying incident.

It is just starting to dawn on everyone what we have been through."We spent three hours waiting in the airport with no information and then we were allowed back onto the plane to get our belongings."We were ushered outside and four buses were waiting.

There was no information given."The drivers didn't know what was going on. We got to the hotel but they were not prepared for over 200 guests and there was no official representative for Delta there."This will take hours to get us all checked in.