Thumbs-up for Ayrshire care at home service

dailyrecord.co.uk:

A care at home service has been given the thumbs-up after receiving an unannounced inspection from the Care Inspectorate.CERA Ayrshire was graded as ‘good’ across four quality indicators after the recent spot check by the care body.The firm, based in Skye Road, Prestwick, is registered to provide a housing support and care at home service to people with support needs living in their own homes.At the time of the inspection the service provided care and support to 161 people.Among the key messages the Care Inspectorate said they witnessed “good warm, caring interactions” between staff and people they support, there was some “good consistency” and “continuity of staff” and people were encourage to be as “independent as possible.”An extract from the Care Inspectorate report said: “We found important strengths in aspects of the care provided and how these supported positive outcomes for people.The Ayrshire Live app is available to download now.Get all the local news in your area – plus features, football news and the latest on the coronavirus crisis – at your fingertips 24/7.The free download features the latest breaking news and exclusive stories while you can customise your page with the sections that matter to you.The Ayrshire Live app is available to download now on iOS and Android.“People we spoke with, and their relatives, were happy with the support they received from the service.

We saw positive interactions between carers and people they were supporting. Carers had a warm approach and continually communicated with people throughout care being given.

This gave people reassurance, and we could see that they were comfortable with the carers in their home.”Leadership, the ability to support people’s wellbeing, staff team