Dumfries and Galloway Council's website desperately needs digital overhaul
dailyrecord.co.ukDumfries and Galloway Council’s website is desperately in need of a digital overhaul. Local authority chiefs have taken on board feedback from members of the public who complain that the website is filled with too much “council speak”, is hard to navigate and “lacks personality”.
There have also been complaints that the site, www.dumgal.gov.uk, does not clearly state what the organisation can and cannot do – and that information is often out of date.
Given that the council’s public website – and intranet/subsites combined – are visited by hundreds of thousands of users per year, plans are under way for a revamp.
An update report on the authority’s digital strategy for 2021-2026 has been produced for the economy and resources committee next Tuesday.
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