North Lanarkshire Council reaffirms commitment to tenants by signing Scottish Housing Regulator’s Assurance Statement

dailyrecord.co.uk:

North Lanarkshire Council has reaffirmed its commitment to its tenants by signing the Scottish Housing Regulator’s Assurance Statement.

The statement ensures landlords are responsible and accountable for delivering positive outcomes and services for tenants and service users in areas including homelessness, complaint management, tenant and resident safety and human rights and equality.The statement, which is readily available to our tenants, was presented to the council's Housing Committee and signed by Housing Convener, Councillor Michael McPake, prior to its submission to the regulator.The Lanarkshire Live app is available to download now.

Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android “Tenants are at the heart of our pledge,” explained Councillor McPake. “By signing the Scottish Housing Regulator’s Assurance Statement, we, as a council, once again pledge to comply with all the necessary regulations and standards that our tenants rightly expect to receive from us as their landlord.“We continue to monitor, review and update all aspects of the requirements on an ongoing basis and to ensure compliance is met, we have robust and effective processes and mechanisms in place.“It’s also pleasing to note that no areas of non-compliance were required to be reported to the regulator and we will strive to continue to maintain this high standard.”Since April 2019, social