A horrified Scots couple claim they've been refused refund for a 'bomb site' hotel by Booking.com.Pamela McInally and Mark Fletcher said they 'walked out in disgust MINUTES after checking in' to the Blackpool hotel last weekend.
They claim they were confronted with mounds of rubbish, dirty carpets, used urinals and an abandoned mattress at the Blackpool Promenade Hotel on Sunday.The disgusted couple claim they handed the room key back minutes after accepting getting it from the reception reception, after seeing holes in the walls and being in such a mess that their daughter started crying.
Housekeeper Pamela and engineer Mark, both 33, say they refused to let their four children inside the £68 hotel room, marched back to reception and handed the keys back.
They claim they were then forced to fork out a £200 deposit and £100 for new accommodation for the night. After requesting a refund from the hotel, described as being 'just yards away from Blackpool's golden beaches', they claim they were told to request it from Booking.com.After waiting 48 hours they say they were told they wouldn't get a refund as the hotel said the family had checked in and spent the night there.
Read more on dailyrecord.co.uk
Get the latest stars news and celebrity rumours with exclusive stories, photos, videos and interviews.
Breaking up, scandals, engagements, divorces, gossip – all you need to know about the private lives of your favorite celebs.
Get to know the latest showbiz news along with exclusive interviews and even more. All this is waiting for you on the main page 24 hours a day, 7 days a week! Who, where, when, with whom, how, why and for what!? Stay tuned to know first!
Just follow us daily and we will provide you with the current news from the life of famous stars and celebrities.
Owner: SNOWLAND s.r.o.
Registration certificate 06691200
Address:
Snowland s.r.o.
16200, Na okraji 381/41, Veleslavín, 162 00 Praha 6
Czech Republic
©2024. All rights reserved.