Todd Spangler NY Digital Editor Thousands of Netflix members reported issues accessing the service on connected TV devices Monday, indicating that the apps were experiencing network-connection problems.
Error reports for Netflix began to spike at around 5:52 p.m. ET on Downdetector, an internet monitoring service. There were more than 17,000 error reports for Netflix as of 6:22 p.m.
ET, according to Downdetector. As one user described the issue in a post on X, “When you try to play something the device you’re on (like a tv) thinks you have no internet connection so it makes you take a internet speed test and even though you pass it loops and wants you to restart the router etc.” A Netflix rep said in a statement to Variety, “We’re very sorry, but we’re having unexpected technical issues with Netflix for some members.
Our engineers are working to fix this as quickly as possible and will share updates.” It isn’t clear how widespread the issues with Netflix playback are, but users in multiple countries reported having problems.
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