A Lanarkshire gran has slammed delays in securing a refund from her former factor as a "disgrace". Scores of residents at Blairbeth Mews in Rutherglen were left waiting for a £250 deposit to be paid back by James Gibb residential factors, who had managed the property until last June.
However pensioner Catherine Patterson, who suffers from COPD and asthma, was left fed-up with the amount of time it took for her and other residents to get their money back.The Lanarkshire Live app is available to download now.
Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android Residents decided to switch factors last summer but were owed around £250 of the £350 deposit they had previously paid.
Catherine told Glasgow Live: "“They had that deposit for years and I had all the tenants phoning me asking what’s happening. “We changed the electricity company so we had owed them a wee bit more so they were taking that off the £350 which was fair enough and everybody was fine with that.“Whenever I phoned them they said they were dealing with it.
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