An employee at an Ayrshire supermarket giant has spoken of her pride at being recognised for excellent customer service.Asda Cumnock colleague, Leah Gordon, has been praised by her colleagues for using her knowledge of sign language to communicate with a customer who needed assistance in store.Leah, aged 18, who started at the store in April working on the pizza counter, noticed an elderly customer was struggling to communicate with other customers and colleagues, so she went over to help.Leah noticed the lady was trying to sign, and with knowledge of BSL from primary school, she was able to successfully communicate with the customer.Leah took the customer around the store and helped her pick up everything she needed.The customer is usually accompanied by a carer, so was extremely grateful for the help.Leah said: “I noticed the lady was having problems communicating and I was really happy to be able to help her.The Ayrshire Live app is available to download now.Get all the local news in your area – plus features, football news and the latest on the coronavirus crisis – at your fingertips 24/7.The free download features the latest breaking news and exclusive stories while you can customise your page with the sections that matter to you.The Ayrshire Live app is available to download now on iOS and Android.“It is such a shame when people are unable to communicate and I am no expert, but the little sign language I had meant a lot to her.”The kind-hearted colleague’s service did not end in store, as she also spotted the lady outside, and conscious of the icy conditions, Leah stepped in to help.Leah added: “It was really icy outside and I wanted to make sure she got home safely, so I walked her back to her house.“I’m really
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