Scots family heartbroken as holiday cancelled just hours before flight due to depart
dailyrecord.co.ukA family were left utterly devastated as their summer holiday was cancelled by easyJet hours before they were due to depart.Dad, Ross, booked the trip from Glasgow Airport to Enfidha in Tunisia for his wife and two daughters back in January.
They were due to take off on Thursday (June 27) at 7.20am but an email from the airline on the day informed them that the flight would not be taking off, reports Glasgow Live.The family made their way to the airport with the hopes of speaking to easyJet staff members but they couldn't find anyone in the travel hub.Ross said: "We planned to get up at 3.30am.
I looked at my phone and there was an email from easyJet saying our flight had been cancelled. "My wife and I were panicking so we went to the airport to see if we can speak to an easyJet staff member.
There weren't any staff members there. We were told we had to sort it for ourselves or go home and wait."I phoned the call centre three times and they tried to get us on a flight from Birmingham which was leaving at 3.20pm but we had to make our own way there which wasn't possible."We ended up cancelling the full holiday.
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