'Lanarkshire care home is failing my 100-year-old mum,' claims worried son

dailyrecord.co.uk:

A Lanarkshire care home is "failing" in its duty of care claims the worried son of a 100-year-old resident.Gordon Robson has criticised Whitehills Care Home in East Kilbride, operated by Thistle Healthcare.He says his mum, Helen, who has Alzheimer's has been left with no toilet paper in her bathroom overnight and her room window has been left open all day during bitterly cold weather.The Lanarkshire Live app is available to download now.

Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android Helen moved in to Whitehills 10-months ago, having previously lived with Gordon.But due to her Alzheimer's and his own health issues, he was no longer able to cope.Gordon told Lanarkshire Live that while his mum's "basic" care needs are met, concerns over specific problems are ignored.He said: "While my mum's basic care needs are met, her specific needs are just being ignored."The issues, despite mentioning to staff on several occasions and sending numerous emails to management, never seem to improve in the long-term.

Sometimes it improves for a week or to then it's bad as ever again."My mum is 100 and all I want is for her to be well cared for in her remaining years."Some of the problems are downright dangerous.

Recently I discovered a faulty toilet seat which had become detached from the toilet itself. Had my mum sat on it it would have come right off and took my mum with it - she