Restaurant owner takes a swipe at customer who claimed they were 'embarrassed' into a paying a tip

manchestereveningnews.co.uk:

A restaurant owner has taken a strip off a diner, after they claimed that they were given a bill they ‘didn’t expect’ and were then ‘embarrassed’ into leaving a tip.

The customer at the long-running Mandarin restaurant in Blackpool left a one-star review on TripAdvisor, slamming the place for offering a ‘till receipt’ rather than a bill and service charge, according to LancsLive.

The review said that ‘the meal was nice’, but then noted ‘when I went to pay it was £67 which I didnt [sic] expect and then to top it off the guy taking my payment never showed me an itemised bill just the till receipt which he said the top number is the bill and the second one is table service £83 I was shocked and said oh ok, the next thing I'm paying the £83 through embarrassment and because other customers were waiting to pay’. Try ME N Premium for FREE by clicking here for no ads, fun puzzles and brilliant new features But the restaurant owners have hit back at the claims, saying that the figures claimed were all wrong, and that they only provide ‘itemised bills, not till receipts’ “It's difficult to understand what your [sic] saying here,” the reply goes on. “If the bill came to £67 and the optional service charge was 10% then the total inclusive of that would have been £73, not £83. “It also sounds like the waiter explained the service charge to you and gave you the option to pay or not, it is completely your choice whether to include it or not.

If you would like to discuss further or would like the service charge refunded please feel free to give us a call and we can arrange that for you :-).” Mandarin, established by the late chef Michael Wan, who died in 2020, has been in business since 1961, and is one of the longest-running