UK's worst broadband with the most customer complaints - is your provider listed?

dailyrecord.co.uk:

The UK's largest broadband names have once again been scrutinised, revealing some clear winners and significant losers.Ofcom has been has been tracking customer complaints about the main suppliers and it seems that Virgin Media could do with some improving.

Recording the worst overall score with 20 complaints per 10,000 this number falls well below industry average of 12 complaints per 100,000.Ofcom's latest figures reports that customer complaints with the provider, which boast millions of customers UK wide, were primarily driven by dissatisfaction with how their grievances were being managed by Virgin.

Other underperformers included NOW Broadband, Shell Energy and Vodafone, all scoring poorly compared to their competitors.On the flip side, Sky came out on top with a mere five complaints per 100,000, while Plusnet, EE and BT also scored lower than the average.Read below for the full results of main broadband providers, listed from the most complaints to the least, as reported by the Mirror.In addition to examining broadband complaints, Ofcom has also released figures regarding Landline, Mobile and Pay-TV complaints.

Complaints against Virgin Media were almost double the next worst firm, TalkTalk, when it came to Pay-TV. Sky came out on top, with the least complaints in all categories."We can see from these latest figures that customer dissatisfaction remains at a similar level to the previous quarter," said Fergal Farragher, Ofcom's Policy Director. "While there has been an improvement in Virgin Media's performance, its position at the bottom of our tables shows there is further room for improvement."Commenting on the latest figures Rocio Concha, Which?