Scots family 'sent away' by British Airways after arriving at gate with baby

dailyrecord.co.uk:

A Scots mum was left dumbfounded after she was refused to travel on a British Airway (BA) flight alongside her 10-week-old baby.Suzy Pope, who works as a travel journalist, was excited to embark on a sunny trip to Mallorca with her daughter Maeve, husband Mark and a group of friends for their first family holiday.After following the correct protocols, the family of three arrived at Edinburgh Airport at 5am on Saturday, October 6 - yet were told they'd been placed on a reserve list as the flight was overbooked, reports Edinburgh Live.The trio were instructed to travel through security and head straight to the gate where they'd be updated following pre-boarding.They were soon told they would be allowed to board the flight as there were ‘three spare seats’ - the family only needed two.However, after 20 minutes of back and forth with staff at the gate, the young family were informed they could not board the flight.BA have apologised to Suzy and her family following the fiasco, and claims they are committed to ‘putting things right.’“We booked the holiday before I fell pregnant as soon as BA released the direct flights,” Suzy said. “We book it every year as I love to hike and my husband cycles but we thought it would also be the perfect place for our first holiday so we added our daughter to the flight as soon as we could.“As a travel journalist, the logistics of travelling do not phase me.

I always make sure everything is done properly and in the past I found BA to be mostly reliable.“We had some reward points left so decided to book in business class.

When we arrived the lady at the BA desk told us we would be on stand-by and that our luggage, bike and baby items would need to go to the side of the plane.“If we were allowed