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South Ayrshire Council takes control as care at home service closes with more than 100 vulnerable people on its books

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dailyrecord.co.uk

South Ayrshire Council has assumed control at a healthcare at home service - after concerns were raised over the firm’s ability to support people’s wellbeing.

The council has taken over at Prestwick-based Homecare by Hera Ltd, after the firm failed to deliver improvements to its quality of care.

Up to 103 older people, many with physical or mental difficulties, relied on the healthcare at home package. Their care will now be provided by South Ayrshire Council on behalf of their Health and Social Care Partnership team.

As many as nine staff who worked at Homecare by Hera Ltd will transfer over to the local authority as part of the new agreement, to ensure “continued care.”Bosses at Homecare by Hera confirmed the business has now closed.Billy McClean, head of community health and care services at South Ayrshire Council, said: “The South Ayrshire Health & Social Care Partnership (HSCP) have been working with the Care Inspectorate to address concerns related to the quality of care being provided by Homecare by Hera.The Ayrshire Live app is available to download now.Get all the local news in your area – plus features, football news and the latest on the coronavirus crisis – at your fingertips 24/7.The free download features the latest breaking news and exclusive stories while you can customise your page with the sections that matter to you.The Ayrshire Live app is available to download now on iOS and Android.“Our team has been working closely with the company to support improvements.“However, following a recent follow-up inspection, the HSCP has made the decision to terminate the contract with this provider.“Homecare by Hera has subsequently decided to close its doors.

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