Shop worker baffled as woman tries to return 'unworn' hat – with glaring issue
manchestereveningnews.co.ukRetail workers really are some of our strongest soldiers. If you've ever worked a retail job or any other sort of customer-facing career, you'll know just how stressful it can be to deal with customers who just won't listen to reason.
From cheeky shoppers looking to do anything to get a discount to angry Karens demanding to speak to a manager when you're just doing your job, retail work can be exhausting.
But it's not all bad, as you do get your fair share of lovely customers too, not to mention the occasional interaction that's so bizarre it becomes a story you tell everyone you meet for years to come.
And one woman has shared one such story in a viral video online, as she said she still thinks about this one particular customer from time to time, years after she quit working her retail job.
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