Oasis reunion tour: hundreds complain to ASA over surge ticket pricing
nme.comOasis fans have launched complaints to the Advertising Standards Association (ASA) since the weekend (August 31) over surge ticket pricing.It follows a tumultuous weekend for fans trying to buy tickets for the highly-anticipated reunion shows next summer.
Tickets sold out eventually on Saturday (August 31), but it came after a frustrating day for fans that that saw many of them struggle with a series of issues including reporting that the Ticketmaster site has “crashed” after receiving “503” errors before sales even began, giant, several-hour-long-queues and being kicked out of the queue after being mistaken for bots.Some who did eventually manage to get through were then disappointed to see the cost of remaining tickets had increased due to Ticketmaster’s dynamic pricing policy – with some reporting that ticket prices has doubled from £148 to £355 due to demand leaving many fans dismayed and unable to afford the prices.Following the furore, the Advertising Standards Authority (ASA) has now received 450 complaints about Ticketmaster adverts for the Oasis gigs.A spokesperson for the UK’s regulator of advertising told The Independent the complainants argue that the adverts made “misleading claims about availability and pricing”.They added: “We’re carefully assessing these complaints and, as such, can’t comment any further at this time.“To emphasise, we are not currently investigating these ads.” Those wishing to complain to the ASA can find details on how to do so online here.The furore also resulted in Culture Secretary Lisa Nandy calling for a review earlier today into “dynamic pricing” and secondary ticket sites.The Culture Secretary said earlier today that it was “depressing to see vastly inflated prices” and said.
Read more on nme.com