A Manchester based in-home care service has been put into ‘special measures’ after an inspection found care recipients ‘were not always treated with dignity and respect’.
The Care Quality Commission (CQC) inspected Engage Care Services, based in Miles Platting, following complaints about poor personal care.
A report rated the service as overall ‘inadequate’, especially in major areas such as ‘compassion’ and ‘responsiveness’. The report said: “We have identified breaches in relation to medicines management, managing risks people may face, maintaining people's dignity when providing care and the management of the service and staff team.” The service looks after 71 people across the UK who are elderly, living with dementia or have physical disabilities.
But not all of them were treated with the sensitivity they deserve, the report noted. Try MEN Premium now with our amazing New Year offer...
Read more on manchestereveningnews.co.uk
Get the latest stars news and celebrity rumours with exclusive stories, photos, videos and interviews.
Breaking up, scandals, engagements, divorces, gossip – all you need to know about the private lives of your favorite celebs.
Get to know the latest showbiz news along with exclusive interviews and even more. All this is waiting for you on the main page 24 hours a day, 7 days a week! Who, where, when, with whom, how, why and for what!? Stay tuned to know first!
Just follow us daily and we will provide you with the current news from the life of famous stars and celebrities.
Owner: SNOWLAND s.r.o.
Registration certificate 06691200
Address:
Snowland s.r.o.
16200, Na okraji 381/41, Veleslavín, 162 00 Praha 6
Czech Republic
©2024. All rights reserved.