Revellers have slammed a popular Manchester venue as 'ridiculous' after they were threatened with debt collectors following a night out.
A number of attendees of 'Girls Night Out' on August 23 at The Deaf Institute were mistakenly refunded AND left with working tickets after an 'error' which the M.E.N understands was caused by 'a member of venue management pressing the wrong button' on the night of the event.
The mistake triggered automatic refunds for anyone buying through the venue's own ticketing site. Multiple partygoers say they have now been issued with texts threatening that their details will be "passed to a debt collector" if they fail to repurchase their ticket before September 26 - even if they did not receive a refund for their ticket.
In a statement to the Manchester Evening News The Deaf Institute said the messaging was 'clumsier than we would have liked' and 'not intended to cause upset'. READ MORE: Business owner went to the pub to celebrate - then took his balaclava off They added the refund occured after ticketing partnber Eventim refunded a group of customers 'in error'. "If you attended Girls Night Out on Aug 23rd, please check your emails and use the link to repurchase any refunded tickets to avoid enforcement action," the text reads. "You have until Sep 26th to pay, or get in touch, otherwise your details will be passed to a debt collector.
Read more on manchestereveningnews.co.uk
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