EXCLUSIVE: Fauda and Your Honor firm Yes Studios is heading to Mipcom to launch a thought-provoking factual series going behind the scenes of helpline call centers.
Single-cam doc Lifeline follows the highly trained volunteers at Israel’s ERAN Association (Emotional First Aid), who receive calls from people in desperate situations.
In some cases, actors (used to preserve anonymity) improvise off notes from selected real cases to bring them to life. Storylines include that of Aref, a Druze manager at ERAN, who receives a call from a fellow Druze sent to murder his sister in the name of his family’s honor, and another featuring Marcella, whose own tragic story is recalled as she talks to an overworked and exhausted medical intern.
Another follows branch manager Lydia, who decides to celebrate a holiday evening with a lonely elderly man, while Ziv is forced to weigh up violating anonymity to save a father calling in with suicidal intentions.
Read more on deadline.com
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