Wizz Air have been ranked the worst airline for UK flight delays despite a surge in fares, an investigation has found.The low-cost carrier’s departures from UK airports were an average of 31 minutes and 36 seconds behind schedule in 2023, according to analysis of Civil Aviation Authority (CAA) data by the PA news agency.This was a reduction of nearly a third compared with 2022.
However it means the airline recorded the worst punctuality for UK flights for three consecutive years. Wizz Air - who operate in Glasgow and Aberdeen among other places across the UK - said it has made “significant improvements” but acknowledged there is “still work to be done”.Turkish Airlines recorded the second worst punctuality last year, with an average delay of 28 minutes and 36 seconds.
This was followed by Tui (28 minutes and 24 seconds), Air India (28 minutes and 12 seconds) and Turkish low-cost carrier Pegasus Airlines (25 minutes and six seconds).Consumer group Which?
said airline passengers are in the “outrageous position” of paying record air fares for “unreliable services”. Join the Daily Record's WhatsApp community here and get the latest news sent straight to your messages. Irish carrier Emerald Airlines recorded the best performance last year with an average delay of just 13 minutes and six seconds, with Virgin Atlantic in second place (13 minutes and 42 seconds).The analysis considered all scheduled and chartered departures from UK airports by airlines that operated over 2,500 flights.
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