Hospital bosses tell daughter her mum had died before disturbing truth revealed
dailyrecord.co.ukA daughter was mortified after doctors called her to say her mother had passed away in hospital before finding a different patient dead in the bed.Ruth Thomas, 52, slammed the hospital for its "lack of duty of care" after mum Kathleen was admitted following a stomach bleed.
Ruth said her 83-year-old mother's safeguarding, even after the blunder, was inadequate as her personal hygiene was allegedly neglected - insisting that her room at The Grange University Hospital in Cwmbran, Wales, was dirty.Around four weeks into her stay at the new NHS hospital, doctors rang Ruth to inform her Kathleen had passed away.
Ruth said she and her sister Joanne had been told if their mother's condition, worsened at this stage by contracting Covid, was to deteriorate they'd be informed immediately.However, upon arrival, the sisters were escorted into a room to find a different woman lying lifeless in the bed.
A mix-up had led to the wrong family being informed - meaning the woman's real relatives were completely unaware of the tragedy at the time.
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