New management team praised for 'raising the bar' at Ayrshire care home
dailyrecord.co.ukA new management team has been praised for their efforts in trying to deliver high standards of care at an Ayrshire nursing home.The Care Inspectorate said there was now a “good blend” of new and experienced staff at Queens Care Home in Prestwick’s Ardayre Road.
The scrutiny body has published a report into the care home following an inspection which took place over three days in November.In the report the service was graded as ‘good’ across four quality indicators.In making their evaluations the Care Inspectorate spoke with eight people using the service and seven of their relatives, liaised with 24 staff and management, observed daily practice, reviewed documents and spoke with two nursing professionals who provide advice and support at the home.An extract from the report said: “The provider had recently changed the management of the care home with a new manager and deputy in post.The Ayrshire Live app is available to download now.Get all the local news in your area – plus features, football news and the latest on the coronavirus crisis – at your fingertips 24/7.The free download features the latest breaking news and exclusive stories while you can customise your page with the sections that matter to you.The Ayrshire Live app is available to download now on iOS and Android.“We heard positive comments about this change and we noted that they worked well together and engaged positively during this inspection process.“During our discussions it was apparent they were open and transparent about the task ahead and had already identified areas of improvement within the service and were actively in the process of implementing changes to address these.“This provided reassurances that they understood their roles and
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