Some Universal Credit claimants have been told they must pay money they were entitled to back to the Department for Work and Pensions (DWP) because they have been unable to comply with requests to verify their details, according to the Child Poverty Action Group (CPAG).
The charity said the issue relates to people who claimed early on in the coronavirus pandemic when face-to-face identity checks were temporarily suspended.
CPAG said it appears there has been an assumption that people's failures to respond to later requests for evidence meant they were not entitled to Universal Credit when they had claimed, leading claims to be stopped and repayments to be sough.
Read more on dailyrecord.co.uk
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