Twickets make U-turn and lower fees amid ongoing criticism
nme.comOasis tickets for next summer’s gigs.It followed a tumultuous weekend for fans trying to buy tickets for the highly-anticipated reunion shows next summer.
Tickets sold out eventually, but it came after a day that saw many fans – including Louis Tomlinson – left disappointed after a series of issues arose.Fans reported that Ticketmaster crashed shortly before tickets were due to go live after receiving “503” errors and many also had to content with giant queues, which saw many fans stuck in a queue to get onto Ticketmaster for hours on end – let alone the ticket sale point itself – which lasted a further several hours for many.After that, many fans started to complain about being kicked out of the queue after being mistaken for bots, while those attempting to purchase accessible tickets reported being unable to get through to the phone lines, despite some fans calling the designated number over 400 times.Some who did eventually manage to get through the queue were then disappointed to see the cost of remaining tickets had increased due to Ticketmaster’s dynamic pricing policy – something that resulted in Culture Secretary Lisa Nandy calling for a review earlier today (September 2) into “dynamic pricing” and secondary ticket sites following the scramble for Oasis tickets at the weekend.Twickets also came under fire.
Last week, they were announced as the official re-sale partner of Oasis for the gigs – a place where fans could buy unwanted tickets for no more than face value plus booking fees.However, some fans found tickets on the site only to see fees of well over £100 or more, leading to even more despair.
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