A newly-married couple had to cancelled their honeymoon after they were booted off a flight at the last minute because it was too full.
Alex and Willow Rymer were blocked from boarding a TUI jet from Manchester Airport to Cape Verde, saying the down-sized plane had been overbooked.
They were two of 26 people hauled off the flight just 25 minutes before it was due to depart. Alex, 52, is a full-time carer for his 94-year-old dementia suffering mum, and says arranging time away had been incredibly difficult for the family. Read more: Police catching driver waiting on hard shoulder to dodge Manchester Airport parking charges The couple were offered 600 euros as compensation but Alex, from Harrogate, North Yorks, says it's the worst customer service he's ever experienced. "The thing is we had done everything to make it go as smoothly as possible," he said. "We booked to include extra legroom seats both ways on the 787 Dreamliner and private transfers as a treat as it was our honeymoon.
We even booked a night's stay in a Manchester Airport Hotel with parking to ensure everything went smoothly and we didn't get stuck on the M62. "I'm a full-time carer.
Read more on manchestereveningnews.co.uk
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