Britain Covid-19 social Department Britain

Drastic system overhaul for all Universal Credit recipients starts this month

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manchestereveningnews.co.uk

Sign up to FREE email alerts from our Money Saving Club Newsletter This month, the way the Universal Credit system works in the UK will change for many people.

Changes were implemented to the system over the past year, to keep DWP staff and benefits recipients safe - and within the rules.

But now face to face appointments could resume. In line with the latest public health guidance and adhering to strict safety protocols, the Department for Work and Pensions (DWP) plans to begin reintroducing face-to-face assessments for health and disability benefits during May.

The update from DWP through its Touchbase service said: "People will be invited for their appointments by letter, which will clearly set out what to expect at their appointment. "F

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