Delivery of care is placed under the microscope at Troon nursing home

dailyrecord.co.uk:

An Ayrshire care home has been placed in the spotlight for the service it provides.Suncourt Nursing Home, in Crosbie Road, Troon, was graded as ‘good’ across four quality indicators and ‘adequate’ across one other.The gradings come from the Care Inspectorate, who made an unannounced inspection of the service last month with the findings now published.Among the key findings the Care Inspectorate said the management and staff team provided a “very warm and friendly welcome” to everyone visiting the home.

And they continued to be “responsive” to advice and they “demonstrated a willingness” to implement developments to improve and enhance the service.The plus points continued as the care scrutiny body said there is a team of staff who have “considerable experience and knowledge” of the residents’ individual care and support needs.However, the care home requires “some attention” to ensure it is “well presented, free from odours and creates a pleasant environment with good standards of cleanliness.”The Ayrshire Live app is available to download now.Get all the local news in your area – plus features, football news and the latest on the coronavirus crisis – at your fingertips 24/7.The free download features the latest breaking news and exclusive stories while you can customise your page with the sections that matter to you.The Ayrshire Live app is available to download now on iOS and Android.In addition, there continues to be “challenges” with staffing and recruitment, resulting in a “reliance” on agency cover, which is “variable” in quality, thus “affecting the overall continuity of care provided.”Suncourt Nursing Home is registered to provide a care service to a maximum of 44 older people.