Sony and Nintendo will be making changes to how they approach renewals to their subscription-based offerings in the UK following a government-led investigation.New users to Nintendo Switch Online won’t have automatic renewal as the default option for the service, with users having to manually opt-in instead.As for Sony, the company will be contacting inactive Playstation Plus subscribers after an unspecified amount of time, informing them how to cancel the subscription.
If the service is still not cancelled or used, Sony will pause payments until activity resumes.In January, Microsoft took the same steps as Sony for inactive subscribers to both Xbox Live Gold and Game Pass.It was also confirmed that Microsoft would work towards providing more transparent, upfront information to help customers understand its Xbox membership – making clear, for example, that the subscription will auto-renew unless the customer turns off auto-renewal; when the subscription will auto-renew; how much it will cost; and how the customer can receive a refund after an accidental renewal.”.
Read more on nme.com
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