Scottish Water is urging Lanarkshire customers to help stop bogus callers by using its "three Cs" advice to beat callous conmen who might take advantage of the clocks going back an hour.The organisation is reminding people, including the vulnerable and elderly, that with the clocks having gone back on Sunday, they should be "vigilant and aware of the risk of becoming a victim of bogus callers at any time including when it is darker in the mornings, afternoons and early evenings".If Scottish Water knocks on your door, check its staff members' photo IDs and follow its "three Cs" advice: Card, Check and Call.The Lanarkshire Live app is available to download now.
Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android Card - Anyone calling on behalf of Scottish Water, whether it is a Scottish Water employee or a contractor working on its behalf in your area, will always carry a photo ID card or letter.
You should always ask callers to pass their ID card or letter through the letterbox so that you can check their identity. Check - Check the ID card carefully.
Is the photo on the ID card the same as the person at the door? Has the card been tampered with in any way? If you are not confident that they are a genuine caller, then send them away. Call - If you are in any doubt about the caller’s identity, before you open the door please call the customer helpline on 0800 0778 778
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