A dad-of-four claims Scottish Power left his family without heating or hot water for days on end.NHS worker Jason Milligan arrived home from work on Friday to discover that his gas supply had been cut off - leaving his family, including his disabled daughter, without central heating.
But when he contacted Scottish Power to discuss the issue, he says the supplier denied being responsible for his gas supply despite issuing him with bills.
Speaking to Edinburgh Live, Jason said: "I work as an NHS porter and finished my work last night, picked my kids up and as soon as I got in the house I noticed there was no gas. "I checked the meter and it was out, so I pressed reset and it didn't work."My meter is a direct debit so everything is always paid."I got onto Scottish Power and phoned eleven numbers in total and they all kept redirecting me back to the same closed line."I eventually got through to a line that said 'if you have an emergency then press one.'"A guy answered and said they wouldn't be able to attend until Monday."So I said fine and I got in touch with my local authority and they came out last night and gave me two emergency heaters, but I still have no gas, I have no hot water and I still have my four kids in the house."My daughter has medical issues so this situation can't go on.
I have just phoned Scottish Power this morning and spoke to someone and they said they don't even supply me." Jason, from Wester Hailes in Edinburgh, says Scottish Power have arranged for him to call back and speak to someone on Monday morning.
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