Frustrated holidaymaker slams TUI after being stranded in Cancun without his bag for six days
manchestereveningnews.co.ukA frustrated holidaymaker says his holiday was “ruined” after he was left stranded without his luggage and with only one outfit to wear for nearly a week.
Leon Deacon flew from Manchester to Cancun on June 15 - and said he had “zero communication” from airline TUI about his lost luggage. “I booked the holiday to come and relax, and this has turned it into a disaster,” Leon told the Manchester Evening News. READ MORE: "I'd like an apology, and a refund": Man, 40, who's never touched a cigarette in his life is fined £100 for ‘smoking’ in Premier Inn room “The whole situation from start to finish ruined my holiday.
I had no clothes, no phone charger, no toothbrush, no essentials. “For six days I had no updates or funds to buy clothes. I want to come home to be honest.” TUI initially told Leon to email their helpdesk, before failing to respond to him for six days, during which he was forced to wear the same outfit.
He was eventually given some money to buy another outfit, meaning he could alternate, before his bag was finally delivered on day six of his holiday.
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