Blizzard apologises for rocky ‘Overwatch 2’ launch

nme.com:

Blizzard has apologised for the rocky launch of Overwatch 2 after suffering cyber-attacks and facing backlash over phone verification requirements.In a post to the US Blizzard forum, a community manager wrote: “Yesterday was an exciting day for the Overwatch team—a day that we know you have been looking forward to for a long time.

While millions of people have been enjoying the game, the launch has not met your, or our, expectations.“First, we want to apologize to our players.

We expected the launch of Overwatch 2 to go smoothly. We hold ourselves to a higher standard and we are working hard to resolve the issues you are experiencing.“We want to provide transparency on the issues, fixes we have made so far, and give you all insight as to how we’re moving forward.”The statement also addressed “login queues, server crashes, and stability problems” which they said were “intertwined”.After the launch on Tuesday (October 4), the game’s server suffered a DDoS attack (distributed denial of service).“Unfortunately we are experiencing a mass DDoS attack on our servers,” Blizzard Entertainment president Mike Ybarra wrote Twitter.Teams are working hard on server issues with Overwatch 2.

We are humbled by the excitement of players and will continue to focus on issues and get players into the fun! Thanks for your patience. ❤️— Mike Ybarra (@Qwik) October 4, 2022Overwatch game director later shared news of a second DDoS attack, adding that the team were “all hands on deck” to fix it.We’re steadily making progress on server issues and stability, as well as working through a second DDoS attack.