Ticketmaster is giving a long-overdue apology to the Swifties! In case you haven’t been following The Eras Tour tickets debacle, here is a quick rundown.
Fans have been enraged over the past week after Tuesday’s Verified Fan presale saw millions of people waiting in hours-long online queues and experiencing technical difficulties, error messages, the website crashing, and more.
Following the ordeal, Ticketmaster ended up canceling the general ticket sale due to “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory” to meet those said demands. Live Nation Entertainment, Ticketmaster’s owner, tried to blame Taylor Swift and fans for the mess, but the 32-year-old singer wasn’t having it!
She penned on Instagram Stories Friday that the whole situation “really pisses me off,” saying: Related: Drake Shades Taylor With Petty Emoji Commentary! Now, the ticketing service company released a formal statement on Friday night to apologize to Taylor and her Swifties for the ticketing disaster, tweeting: Along with the message, Ticketmaster shared a link to a blog post about what led to its website crashing and hours-long wait times for fans who were able to get a code for the presale.
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