Lanarkshire double glazing company celebrates prestigious industry prize

dailyrecord.co.uk:

A Bellshill company that specialises in double glazing has been named the prestigious Which? Trusted Trader of the Month.Vantage Windows and Doors was started 10 years ago by owner Ernie Rea who wanted to break the stigma of the industry, which had become known for sleazy and dodgy sales techniques.A former restructuring business consultant, Ernie spotted an opportunity to create a company with a difference, one that puts customer satisfaction first.

The Lanarkshire Live app is available to download now. Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android Ernie told Lanarkshire Live: "We aim to treat our customers in a way that I would expect to be treated by tradesmen."When I first started, the industry had a terrible reputation with sleazy salesmen who would come to your house for hours to try and sell to you."I don't employ salesmen, I go out to the client's house and explain the service we offer.

I'll then go and get them a quote and invite them to our Bellshill showroom."If they don't want our services they won't hear from us again, we won't bother them with calls and emails."Our high standard of service really shows, and we have done really well over the last 10 years to get where we are."Five years ago, Vantage Windows and Doors was named as a Which?