Allen Brack PC reports 2020 president Allen Brack

Blizzard’s 2020 Fireside Chat talks tackling toxicity with AI

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Blizzard President J. Allen Brack addressed the community yesterday in a Fireside Chat that announced BlizzConline and explained their ongoing commitment to moderating problematic players.The chat went into detail about how the company have utilised machine learning advancements to reduce ‘toxic’ behaviour on their most popular online games.

Both Overwatch and Heroes of the Storm have been updated to include this intelligent moderation system, and the results seem to speak for themselves.In using this new system, players can experience a far more responsive reporting system, with individual reports being reviewed much quicker.

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