A pair of pioneering women in tourism have been recognised for their efforts in encouraging visitors to Ayrshire. Caroline Smith, operations manager at Robert Burns Birthplace Museum in Alloway, and Jill Chalmers, managing director of Glenapp Castle in Ballantrae, have been listed in this year’s Women in Tourism’s ‘Top 100 Women in Tourism’.
The inaugural Women In Tourism Top 100 was launched in July 2018, and encouraged those working in the Scottish tourism industry to nominate colleagues who go above and beyond for the sector.Caroline Smith, who is also on the board of Ayrshire & Arran Destination Alliance, said the recognition was not only great for her and the team at the museum, but for the region as a whole.She said: “I felt really pleased about getting some recognition; not just for me but for everything my team here at the museum do for tourism in Ayrshire and for creating great experiences for all our visitors.“I’ve been working here at the museum for a while, and I’ve been working in tourism in Ayrshire for a while, so it was just a nice feeling of recognition.“I’m really passionate about Ayrshire and I think it’s a fantastic place to live, work and visit.“There’s so much good stuff going on in the region, that I think let’s start shouting about that.“I joined the board of the Ayrshire & Arran Destination Alliance last year, and I really feel privileged to be able to have a direct input into trying to improve the economy in Ayrshire through tourism.”Jill Chalmers, who has over 30 years experience in the hospitality industry, also scooped a special ‘Going the Extra Mile’ award for her tireless efforts throughout the pandemic.Jill spoke out on behalf of the hospitality industry, giving over 200 leading hotels a
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