Channel 4 won’t be returning until mid-November following an outage that began three weeks ago.On September 25 the network’s subtitling system failed, leading over 500 viewers to complain to Ofcom.In a statement shared earlier this month (October 7), Channel 4 revealed that the problem stemmed from “the fire suppression system [being] triggered at Red Bee Media, the company that broadcasts our services”.They have now confirmed that they are building a new system, which will mean that subtitles won’t return for another month.“Channel 4 would like to apologise to viewers for not currently being able to provide access services,” the new statement posted today (October 19) said. “We realise how frustrating this is for our viewers.”They did,.
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