Amazon could pay UK customers share of £900 million compensation - could you be eligible
dailyrecord.co.ukAmazon UK customers could find themselves receiving a share of £900 million in compensation following a lawsuit that has been filed against the online delivery service.
The shopping giant has been hit with accusations that it has breached competition law and manipulated customers into paying higher prices.
Julie Hunter, a consumer-rights champion, is leading the accusations after she claimed that the products sold on Amazon's website and app obscure customers from finding better-value deals.The lawsuit, which is set to be filed at the end of this month, focuses on the e-commerce company's 'Buy Box' feature, which Ms Hunter has claimed deliberately excludes independent sellers, even when they offer the same products at a cheaper price.Ms Hunter has alleged that Amazon, which is now the largest online delivery service in the world, uses "tricks of design to manipulate consumer choice and direct customers towards the featured offer in its buy box".Additionally, the consumer-rights champion claimed that the featured offer is the only one considered and selected by the vast majority of users, many of whom trust Amazon and wrongly assume it is the best deal.She added: "Amazon shouldn't be allowed to set the rules in its favour and treat consumers unfairly.
That is why I am bringing this action."The legal action is set to be filed in the Competition Appeal Tribunal, in London, and it will seek damages from Amazon that could reach up to £900 million.
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