A modern work environment is a demanding place requiring colleagues with the latest skills to meet the needs of cloud-based businesses and home-working.
Yet finding staff with knowhow to track down and interpret a faulty line of code, or talk an end-user through a home fix and get them on stream is a challenge in itself.
A recent report on techUK highlighted the growing digital skills shortage and it's estimated that by 2030 nine out of 10 workers will need to learn new skills to do their jobs.
And it's figures such as these that have led the Government to launch its Plan for Jobs and Lifetime Skills Guarantee. The reforms mean that the post-16 education system is now aligned around the needs of employers, so that people are trained for
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