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Zoom Suspends Videoconference Feature Development to Fix Privacy, Safety Problems

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variety.com

By Todd Spangler NY Digital Editor Zoom, the internet videoconferencing platform that has seen usage boom 20-fold during the COVID-19 pandemic, is going into triage mode.

In the past few weeks, as Zoom virtual meetings have become ubiquitous, new concerns and government scrutiny — and at least one lawsuit — have reared up about the company’s privacy and security measures.

In response, Zoom is freezing all feature development for 90 days to divert all its engineering resources “to focus on our biggest trust, safety, and privacy issues,” founder and CEO Eric Yuan wrote in a blog post Wednesday. “We want to do what it takes to maintain your trust,” Yuan wrote.

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