Martin Lewis Coronavirus 2020 travelers experts Martin Lewis

Which? offers advice for airline passengers trying to get cash refunds

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dailyrecord.co.uk

Last week, money-saving expert Martin Lewis issued advice on how to get a refund from TUI if your holiday or cruise has been cancelled after the travel firm changed its policy following the Foreign and Commonwealth Office 's warning to Britons against all but essential travel due to the ongoing coronavirus pandemic.

All TUI holidays before May 14, 2020, Marella Cruises before May 31, 2020 and TUI River Cruises until November 25, 2020 have been cancelled.

Previously, TUI customers were given the option of a cash refund or the choice of an alternative holiday worth the same cash value to another destination.

But in the amended policy, TUI advised customers that refund credits would be issued for cancelled holidays instead of cash.These

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