K.J. Yossman Beleaguered British broadcaster Channel 4 is being investigated by media regulator Ofcom over a prolonged outage to its subtitling, signing and audio description services last year.In September 2021, a number of U.K.
broadcasters’ access services were disrupted when a fire alarm went off at distribution hub Red Bee Media.Channel 4’s was the most prolonged disruption, with services ceasing on Sept.
25 and not fully resuming until Nov. 19, a period of almost two months.The incident means the broadcaster failed to meet a government quota for providing subtitles on satellite TV platform Freesat, which is found in around 2 million U.K.
homes. All public broadcasters are required to meet the quota, which is set in proportion to their programme hours each calendar year.
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