NHS Ayrshire and Arran has been told to apologise to the family of an epilepsy patient after their loved one was “not properly assessed” and had their medication changed for “no clear reason.” The patient was rushed to University Hospital, Ayr after suffering an episode, but had become unresponsive.
However, according to the Scottish Public Services Ombudsman (SPSO), ‘failings’ were identified in the patient’s care.The identity of the patient, known only as ‘A,’ has been withheld due to patient confidentiality.
The case against NHS Ayrshire & Arran was brought about via a family member of the patient, known only as ‘C’. In their investigation the SPSO said: “C complained on behalf of their parent (A) about their care and treatment at
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