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Miles Briggs welcomes Ofcom commitment to keep people online

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dailyrecord.co.uk

MSP Miles Briggs has welcomed a new range of measures to help West Lothian stay digitally connected during the coronavirus and in the future.Ofcom, the regulatory authority for telecommunications, has announced new commitments to help broadband consumers during this difficult time.These include: Working with customers who are finding it difficult to pay their bill to ensure they are treated fairly and supported appropriately.Removing all data allowance caps on all current fixed broadband services.Ensuring that vulnerable customers receive alternative methods of communication if priority repairs to fix landlines and broadband cannot be carried out.Offering new generous mobile and landline packages to ensure people are connected such as free

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