Martin Lewis issues warning to people who pay energy bills via direct debit
manchestereveningnews.co.ukMoney Saving Expert's Martin Lewis has issued an urgent warning for anyone who has a direct debit agreement for their energy bills.
Mr Lewis appeared on ITV This Morning with Alison Hammond and Dermot O'Leary in which he gave a message about energy companies which Ofgem has found to have "serious weaknesses", reports Birmingham Live.
He said: "They have weaknesses in their processes, so there is action happening on direct debits. We would expect direct debits to go up - if it has gone up by more than 100 per cent, they are being asked to review it. "So if it is you, and yours has gone up by more than 100 per cent, the company should be reviewing it." Read more: Multiple shops on 'counterfeit street' shut down as network of 'intimidating' spotters discovered Around 500,000 households may have been affected by the severe weaknesses found in Ecotricity, Good Energy, Green Energy UK, Utilita Energy and Tru Energy.
Meanwhile, 17 other large energy suppliers were found to have minor issues in their systems. If any miscalculation are found to have taken place, then customers will receive a goodwill payment from Ofgem wherever appropriate.
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