By Sonia Kil Contact-free technology is being deployed at many of South Korea’s multiplexes as theater chains attempt to define a new normal in the post-coronavirus era.
The country’s number one exhibition player CJ-CGV turned its Yeouido branch into a completely contactless, “untact” in local jargon, theater in April.
To accommodate local audiences’ growing fear of physical contact with strangers, including cinema staff, the exhibitor giant replaced its human staff with AI robots, automated kiosks and mobile app services.
Cinemagoers no longer need to encounter a human staff member to reserve, pick up, or scan their tickets. Snack bars have been replaced with LED-controlled pick-up boxes which deliver food items ordered through CGV’s
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